Return & Policy




At Crossck, we are committed to providing high-quality products designed to help prevent and relieve interdigital blisters caused by direct skin-on-skin friction. We believe in the effectiveness of our products and recommend using them for a minimum of 14 days to experience their full benefits before considering a return.

If you are not satisfied with your purchase after 14 days and within our 60-day money-back guarantee window, please reach out to us at support@crossock.shop.

Cancellation Policy

Any changes or cancellations to an order must be made within 24 hours of placing it. After this 24-hour window, the order enters our fulfillment process and cannot be modified or canceled.

  • If your order is successfully canceled within 24 hours, your refund will be processed within 7 business days.

60-Day Money-Back Guarantee

We are confident in our products and encourage you to try them for at least 14 days to see the full results. If you are still unsatisfied, you may request a return after 14 days and up to 60 days from your original purchase date.

  • Note: Original shipping fees (if applicable) are non-refundable.

How to Initiate a Return:
To start a return, please reach out to our support team directly at support@crossock.shop or via the form on our Contact Us page.

To help us process your request quickly, please include:

  1. Your Order Number

  2. The Full Name and Email Address used to place the order

Damaged & Defective Items

We take great care in packaging our products to ensure they arrive safely. An item is considered damaged if it arrives physically broken or has a manufacturing defect. Minor cosmetic damage to outer packaging (e.g., dented boxes) where the product inside remains in perfect condition is not considered product damage.

  • Reporting Damage: If your item arrives damaged, please notify us within 72 hours of delivery by emailing support@crossock.shop. Please attach clear photos showing the damage.

  • Replacements: If approved, we will send a replacement at no extra cost to you.

  • Exclusions: We do not issue refunds, replacements, or returns for items damaged due to normal wear and tear, misuse, or improper care.

Shipping and Delivery

While we do everything we can to ensure your order arrives on time, Crossck is not responsible for shipping delays caused by carrier disruptions, customs processing, or incorrect address information provided at checkout. If you experience issues with tracking or delivery, please contact us at support@crossock.shop, and we will be happy to assist you in locating your package.

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Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.